Client Forms Additional Downloads and Resources Highlighted Downloads Mental Health Plan – Beneficiary Handbook Countywide Provider Directory Department of Mental Health Links Provider Directory SPA 1 Provider Directory SPA 2 Behavioral Health Services Member Handbooks (English) Behavioral Health Services Member Handbooks (Spanish) Grievance/Appeal Consumer Resource Directory Additional Documents Notice of Privacy Practices (English) Notice of Privacy Practices (Spanish) Grievance Appeal Form (English) Grievance Appeal Form (Spanish) Grievance Appeal Procedures (English) Grievance Appeal Procedures (Spanish) Request to Change Provider (English) Request to Change Provider (Spanish) HIPAA Complaint Forms (English)